Welcome to Sparkclipassets. We are dedicated to providing high-quality, original, and verified royalty-free video editing effects and digital assets to our creators across Europe.
If you have any questions regarding our products, licensing, or orders, please do not hesitate to reach out to our dedicated support team. We aim to respond to all enquiries within 24 hours.
Get in Touch
Email Support: editing@sparkclipassets.com (For customer service, technical assistance, and licensing verification)
Telephone: +64 21916012
Operating Hours: 9:00 AM – 5:00 PM (NZST), Monday to Friday (excluding New Zealand public holidays).
Please note our team operates from New Zealand. For our European creators, this timezone difference means we often process your technical and support enquiries overnight, ensuring a seamless resolution within our 24-hour guarantee.
Corporate & Legal Information
In compliance with international e-commerce regulations and transparency standards for our European clientele, the legal and registration details of the operating entity are outlined below:
Brand Name: Sparkclipassets
Website URL: www.sparkclipassets.com
Legal Company Name: SWITCH GROUP LIMITED
Company Registration Number: 1976759-9429033183060
Registered Office Address: 7 Abbey Street, Auckland Central, Auckland, 1010, New Zealand
Important Notice for European Customers:
All digital goods, effects, and assets purchased on this platform are delivered immediately via electronic means. By placing your order and initiating the digital delivery, you express mandatory consent to immediate performance and explicitly acknowledge that you waive your 14-day right of withdrawal (refund) under the EU/EEA Consumer Rights Directive once the download or supply has commenced.
For enquiries regarding data privacy, GDPR compliance, or the verification of your consumer rights, please contact us directly via our dedicated email address listed above.