HomeReturns service

Returns service

Welcome to Sparkclipassets. This website (www.sparkclipassets.com) is owned and operated by SWITCH GROUP LIMITED, a registered company in New Zealand (Company Number: 1976759, NZBN: 9429033183060), with its registered office at 7 Abbey Street, Auckland Central, Auckland, 1010, New Zealand.

By accessing our website and purchasing our digital video editing effects, templates, and digital assets (collectively referred to as the “Products”), you agree to be bound by the following Terms of Service.

  1. Regional Scope of Service
    Our services and Products are exclusively directed, marketed, and sold to customers located within the European region (including the European Union, European Economic Area, and the United Kingdom). If you access this site from outside this region, you acknowledge that you do so on your own initiative.
  2. No-Refund Policy & Waiver of EU Right of Withdrawal
    Due to the digital nature of our Products, there is no physical logistics tracking number, and delivery is completed instantly upon purchase.

Important Notice for European Consumers: Under Section 16(m) of the EU Consumer Rights Directive (Directive 2011/83/EU) and relevant local consumer protection regulations, the 14-day statutory right of withdrawal (the right to a refund without giving any reason) does not apply to digital content delivered online once the performance has begun.

By purchasing our Products, you provide your express prior consent for the immediate supply and delivery of the digital content.

You explicitly acknowledge and agree that once the digital content delivery or download begins, you waive your 14-day right of withdrawal and forfeit any rights to a refund, return, or cancellation.

All sales are final. If you experience technical issues with your downloaded files, please contact our support team at editing@sparkclipassets.com.

  1. Grant of Limited Licence & Intellectual Property
    When you purchase a Product from Sparkclipassets, you are buying a limited licence to use the asset, not the ownership of the asset itself.

Limited Licence: SWITCH GROUP LIMITED grants you a non-exclusive, non-transferable, revocable, and limited licence to use the purchased digital effects and assets solely as integrated elements within your video edits, multimedia projects, or creative productions.

Reservation of Ownership: All copyright, intellectual property rights, source codes, artistic designs, visual effects, and music tracks contained within our website and Products remain the absolute and exclusive property of SWITCH GROUP LIMITED.

Strict Prohibitions: You are strictly prohibited from extracting, ripping, copying, reverse-engineering, or replicating any underlying code or raw assets. You may not resell, sub-licence, redistribute, or exploit our raw elements in any standalone manner or for other commercial asset distribution purposes.

  1. Contact Information
    For any legal or corporate enquiries, please contact us via the official channels below:

Brand Name: Sparkclipassets

Company Name: SWITCH GROUP LIMITED

Email: editing@sparkclipassets.com

Corporate Address: 7 Abbey Street, Auckland Central, Auckland, 1010, New Zealand

Telephone: +64 21916012